Cityami is an integral part of the home sharing economy. Across the globe, people are finding the best way to travel is to rent their home out on Airbnb, VRBO, etc. while they’re away. We’re here to make that happen for them, without all the hassle. We not only handle the essentials like guest check-in, check-out, and emergency care - we also serve as their guest’s local guide, offering an insider’s view to the city and an experience they’ll continue to share!
The importance of our hospitality managers goes far beyond what the job title implies. Hospitality Managers are the life and blood of the Cityami Experience. As a hospitality manager, it is your job to ensure each and every home is ready for the incoming guest. A good fit for the role will have hands-on experience in hospitality and prior experience as an Airbnb or short term rental host. You must have a keen eye for details, with the ability to pick up on anything that might make for a less than perfect guest experience. You must also be a rockstar navigator of NYC's streets, with the ability to plan the most efficient route and schedule for the day. Preference is given to those able to navigate via bike.
What you’ll do
You’ll be helping refine and implement the hospitality experience of the company. That means taking the core functions of your job, and continuously finding ways to improve the experience. Core functions include meeting first time clients to go over their home together, checking the home is ready for guest arrival, dropping off keys in a key safe, checking the home for damage after guest checkout, and retrieving the keys. From time to time, you may also meet guests in person - so you should be ready to welcome them to New York City!
Who you are
You’re a a rockstar host, a mean navigator of the streets of NYC, and a creative at heart - always looking for ways to improve the home sharing experience. Cityami is a new business, starting to make its way in New York City (and preparing to expand beyond), but we need your help to reach our full potential. The sky’s the limit, but you'll have to be willing to fly. If you want a stable job where you do the same thing everyday, clock in at 9 and out at 5, this might not be a good fit. This is about thinking big and helping us build something new and needed in the hospitality industry.
What you’ll get
By joining Cityami at this stage, you’ll be on the ground floor of a new business that is growing quickly. You’ll get a founding employee's share of equity in the business as well as startup market rate compensation, and the opportunity to forge change and create the next generation of home sharing travel. We are firm believers in work-life balance, and that travel is an essential function in life - so we encourage you to travel as frequently as possible.