Cityami is an integral part of the home sharing economy. Across the globe, people are finding the best way to travel is to rent their home out on Airbnb, VRBO, etc. while they’re away. We’re here to make that happen for them, without all the hassle. We not only handle the essentials like guest check-in, check-out, and emergency care - we also serve as their guest’s local guide, offering an insider’s view to the city and an experience they’ll continue to share!
Cityami is looking for a strong Director of Operations to help own and implement the service design and operational functions of the company. A good fit for the role will have prior hospitality and hospitality management experience, be an organizational genius, with a flare for coordinating and delegating. On any given day, there are any number of moving parts running to make Cityami happen, and you will be the master of them all. This role is full time.
What You’ll Do
You’ll be managing all of the operational logistics of Cityami as well as developing the future of Cityami's service culture. That means keeping on top of vendors, employees, and clients to make sure everyone is where they should be, and no key function is unaccounted for. In the immediate your position will be very hands on, coordinating with cleaners, guests and clients as you build the framework for the future. The near future should see an expansion into managing operational staff.
Who You Are
You’re well seasoned in the intricacies of hospitality, an organizational master, have a hawk’s eye for details, and are not easily flustered by last minute changes. Cityami is a new business, starting to make its way in New York City (and preparing to expand beyond), but we need your help to reach our full potential. The sky’s the limit, but you'll have to be willing to fly. If you want a stable job where you do the same thing everyday, clock in at 9 and out at 5, this might not be a good fit. This is about thinking big and helping us build something new and needed in the hospitality industry.
What you’ll get
By joining Cityami at this stage, you’ll be on the ground floor of a new business that is growing quickly. You’ll get a founding member's share of equity in the business, and the opportunity to forge change and create the next generation of home sharing travel. Note that this position is equity only until fundraising (currently in progress) is complete.