Whether full service or simply Guest Care + Cleaning, every Cityami experience starts with our essential service.

If you book Guest Care + Cleaning, we just need a little bit of information about you and your guest. You manage your bookings, and we'll take care of your space and guest while you're away!

If you book our full service care, simply let us know when you plan to be away, and you're set! We'll let you know how much you're expected to earn with each travel. 

Included in our essential service (Guest care + Cleaning)

Before your guest's arrival, we'll make sure they have all of the directions and instructions they need to arrive safely, stop by your apartment to make sure everything is ready for them and leave a little welcome present. 

During your guest's stay, we will be on call 24/7 to answer any questions they may have or tend to any emergencies that might arrive. We'll also send tips on events or places to see we think might interest them throughout their stay, because that's what it means to have local care! 

After your guest's stay is complete, we will give the apartment a final check to make sure your home is returned in the same condition you left it. Whatever your hosting need, we're here to help!


Cleaning Service: Includes hotel grade cleaning and linen change as well as essentials restocking (toilet paper, paper towels, mini soaps, mini shampoo, mini conditioner, makeup remover, and a vanity kit).

Laundry Service: We work with TrrigrSudzy, and to offer laundry service. Use code "Cityami" to receive $10 off your first order with Trrigr. Prefer to use your own laundromat? Just make sure you have a valid card on file, let us know the account information and you're all set!


Need something extra during your guest's stay? We're on it!

Errands: Includes small pick-ups and deliveries and anything else you might need.

Specialized Services: Includes licensed services such as plumbing, locksmiths, etc.

More Questions? See our FAQ.